Terms of Service

1. Scope

These Terms apply to all contracts between the Provider and business clients (B2B) for the delivery of consulting, diagnosis, and build services. By engaging the Provider, the Client agrees to be bound by these Terms.

2. Scope of services

The specific scope is defined in the respective engagement document ("Engagement"). Standard services include:

• 14-day diagnosis: reductive analysis with bottleneck report.
• Build services: website, app, branding, sales system.
• Operate: ongoing optimization on monthly retainer.
• Founder mentoring: 1:1 strategy sessions.

3. Fees

The diagnosis fee is EUR 2,500 plus applicable VAT (USD equivalent for US clients, billed in EUR or USD as agreed). If a build engagement is commissioned within 30 days of diagnosis delivery, the diagnosis fee is fully credited against the build fee. Build and operate fees are agreed individually per engagement.

4. Money-back guarantee on diagnosis

If the Client, within 14 days of diagnosis delivery, identifies no relevant lever for their business, the diagnosis fee is refunded in full. Prerequisite: full Client participation, including timely data provision and availability for interviews.

5. Payment terms

Invoices are due within 14 days net. For build engagements, a 50% deposit is due upon engagement acceptance. Late payments accrue interest at the statutory rate.

6. Intellectual property

Upon full payment, all transferable usage rights in deliverables transfer to the Client. The Provider retains the right to display the work in its portfolio. Pre-existing IP, methodologies, and frameworks remain with the Provider.

7. Limitation of liability

To the maximum extent permitted by law, the Provider's liability for pecuniary damages is limited to the value of the specific engagement, except in cases of intent or gross negligence. The Provider is not liable for indirect, incidental, consequential, or punitive damages. For US clients: no implied warranties; services provided 'as is' beyond the explicit money-back guarantee.

8. Confidentiality

Both parties treat business information disclosed during the engagement as confidential and use it solely for performance of the engagement. This obligation survives termination for 3 years.

9. Subcontracting

The Provider may engage qualified subcontractors (specialists in design, engineering, ads, etc.) to deliver portions of the engagement. The Provider remains the Client's primary point of contact and is fully responsible for the work product.

10. Termination

Either party may terminate for material breach with 30 days' written notice. Diagnosis engagements may not be terminated mid-cycle (14 days are firm). Build engagements completed work is invoiced pro-rata upon termination.

11. Governing law and dispute resolution

For DACH clients: Laws of the Federal Republic of Germany apply, excluding UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction for disputes with businesses is Leipzig, where legally permissible; disputes with consumers follow the statutory venue. For US clients: governed by the laws of the State of Delaware, USA. Disputes will be resolved by binding arbitration under AAA rules in a mutually agreed location.

12. Severability

Should any provision of these Terms be invalid or unenforceable, the validity of the remaining provisions remains unaffected.